We are happy that you are here!

At Harvest Hosts, we are on a mission to make happier campers and communities. We are travelers, and we exist to serve the travel and destination community. We want everyone who interacts with Harvest Hosts – Members, Hosts, team members, and advocates – to benefit from the experience. If that sounds like something you'd like to be a part of please review our open positions and apply to those that match your qualifications.

We’re passionate about creating unforgettable travel experiences for our members, and that starts with our team. As a member of the Harvest Hosts team, you’ll enjoy a dynamic and supportive work environment, opportunities for growth and development, and the satisfaction of making a real impact on our members’ lives. We are a small business that is 100% remote with team members across 23 states in the US and 2 cities in the UK.

We use our Values to drive our mission. These are the very core of what we do. Our Values are:

We win when the community wins
We heart data
We hire people who deserve to have egos… but don’t
We communicate fearlessly
We are focused on our goals, which create positive ripples
We all clean the RV

The biggest benefits are working with our awesome team and a fun work environment, but we’re biased, so here’s a full list of our benefits for employees!

Competitive salary – base compensation up to market rates plus bonus or variable compensation, based on position
Deferred Compensation for eligible positions
Remote Work – work anywhere within the United States
Health Benefits: Medical, Dental and Vision Insurance; Gynecology, Fertility and Family-building Care; Online Mental Health Therapy; Virtual healthcare
Employee Assistance Program with 24/7 access to support mental health and a balanced lifestyle
HSA/FSA
Life and AD&D Insurance
Voluntary Short and Long Term Disability
PTO – At least 3 weeks per year!
401(K) – With Company Match up to 5%
Parental Leave – Up to 6 weeks of parental leave
Equipment – Get a work laptop + additional equipment as needed
Rallies – In-person rallies including all-hands and department specific
Discounts – Receive a free Harvest Hosts annual membership including access to member discounts
Tour de Hosts Stipend - We want all team members to experience what it’s like to be a Member and learn more about our Hosts. We encourage all team members to visit our amazing Hosts, express our gratitude, and give back to these small businesses.
Employee Recognition and Rewards Program - peer-to-peer recognition and rewards program to show gratitude and recognize everything from small wins to major accomplishments.

Harvest Hosts appreciates your interest in our company as a place of employment. It is Harvest Hosts policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. Harvest Hosts will provide reasonable accommodations to qualified individuals.

Summer Associate, Host Success

United States

Temporary

Entry Level

The company:
Harvest Hosts is the largest private RV camping network in North America. We provide a complete group of offerings to streamline the road travel and camping experience. Our collection of companies includes the central Harvest Hosts product, a membership that offers unique overnight stays at wineries, breweries, distilleries, golf courses, museums, and other scenic small businesses; Boondockers Welcome, a community of RVers allowing guests to stay overnight on their property for free; Escapees RV Club, one of the largest and most established RV membership organizations, offering resources, education, and community for all RVers; CampScanner, an alert service to book sold-out campgrounds; and Brit Stops, a membership connecting motorhome tourists in the UK and Ireland with small businesses for overnight stays.

What we do:
Our mission is to advance the technology and accessibility of the RVing and campground industry, making traveling while supporting national parks, local small businesses, and communities happier and easier than ever.

The Position:
In this role you will help the Host Success team drive the success of our Campground Partners by providing education, outreach, and technological assistance (i.e., the 1,200+ campgrounds that welcome RVers). The success of our Campgrounds is essential to the success of Harvest Hosts, and in this position you will drive an immediate impact at the company.
You will be responsible for performing outreach to potential, new, and existing Campground Partners (via email, calling, and texting) to educate them on the program and collect information about their physical location and on-site experiences. The information collected will be used to update their Campground profile on our website, with the goal of increasing the number of members that stay at their location, and thus increasing the revenue they generate through the program.
You will need to be a fast learner to get up to speed on the Harvest Hosts platform, as well as a clear and concise communicator, with an interest in talking to business owners on the phone, to explain the purpose of our outreach and collect relevant information in a timely manner. You will also need to be competent at navigating the multiple websites, tools, and applications necessary to perform the outreach, update profiles, and keep our Campgrounds’ information updated in our internal systems.

Skills and Qualifications:

Excellent Communicator - You have strong communication skills. You are able to understand and explain our program features and requests to non-tech savvy folks with ease. You are comfortable with all types of communication -- email, text, and phone.
Focus and Discipline - You are able to self-motivate and can maintain a steady, calm pace to work through a large number of outreach efforts. You know the road is long, but you take it one step at a time.
Technologically Savvy - You are comfortable with navigating multiple websites, tools, and applications simultaneously to perform a variety of tasks. You feel right at home behind the keyboard and on the phone.
Problem Solver - You do not shy away from handling unique problems. When presented with a new situation, you are able to gather notes, relay the issue internally, propose solutions, and move forward without missing a beat.

Bonus Points for:

Experience with phone outreach or face-to-face sales / support.
Experience with CRMs such as HubSpot, Salesforce, or Pipedrive.
Experience with mapping platforms like Miro or LucidCharts.
Experience with project management software such as Asana, Notion, or ClickUp.

Benefits:
Harvest Hosts is a venture-backed company and offers competitive pay, fully remote work, unpaid time off, paid sick leave, 401(k), and most importantly: a supportive and fun work environment!

Compensation:
This position will pay a base rate of $15 per hour.

Timing:
We are looking to fill this position as soon as we find the right candidate! It is a temporary W2 summer role and anticipate it to span for a period of 3 to 6 months.

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